sitel.comCX outsourcing services & solutions - Foundever

CX outsourcing services & solutions - Foundever As your CX evolves, we have evolved too. Sitel Group & Sykes are now Foundever™ .Language Deutsch English (UK) Español Français Português Careers About About Learn more Who we are Our culture Locations Leadership Environmental, Social & Governance (ESG) Contact center security Awards & recognition Industries Industries Learn more Banking & financial services Crypto & Web3 Disruptors Government Healthcare Insurance Manufacturing Media Retail & e-commerce Technology Telecoms Travel & hospitality Utilities Services CX delivery Work from anywhere Rightshoring Multilingual support Services Learn more Back-office support Collections Trust & safety Customer care Sales & retention Technical support Solutions Featured solutions Conversational AI Generative AI ✨ Unified Agent Desktop Contact center as a service Intelligent automation Solutions Learn more Artificial intelligence (AI) CX analytics CX strategy & design Experience orchestration Learning & development Metaverse as a CX channel Omnichannel CX Self-service Social media CX News Insights Contact Menu Close About About Learn more Who we are Our culture Locations Leadership Environmental, Social & Governance (ESG) Contact center security Awards & recognition Close Industries Industries Learn more Banking & financial services Crypto & Web3 Disruptors Government Healthcare Insurance Manufacturing Media Retail & e-commerce Technology Telecoms Travel & hospitality Utilities Close Services Services Learn more CX delivery Work from anywhere Rightshoring Multilingual support Back-office support Collections Trust & safety Customer care Sales & retention Technical support Close Solutions Solutions Learn more Featured solutions Conversational AI Generative AI ✨ Unified Agent Desktop Contact center as a service Intelligent automation Artificial intelligence (AI) CX analytics CX strategy & design Experience orchestration Learning & development Metaverse as a CX channel Omnichannel CX Self-service Social media CX Close News Insights Visit our career website Language Deutsch English (UK) Español Français Português Careers Empowering brands through innovative CX outsourcing Our forward-thinking approach to customer experience outsourcing blends human expertise with AI-driven capabilities, ensuring unparalleled support for your brand’s journey into the future of CX. Explore our CX solutions How can global strength and scale integrate with an entrepreneurial approach for business success? Learn more We combine global strength and scale with an entrepreneurial approach. 9M customer experiences delivered daily +60 languages supported 170K associates across the globe 45 delivery countries How we help At Foundever™, we provide brands with comprehensive CX outsourcing services and solutions. Customer experience services for every stage of your customer journey Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations. Discover our CX services Customer experience solutions built by operations for CX success Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data. Explore our CX solutions A culture of care With +170K associates connected around the globe within an award-winning performance culture, every customer conversation delights and builds long-term loyalty. Learn more about our culture Awards See all awards Launching Foundever is a chance to bring us back to our entrepreneurial roots and simplify CX for the brands we support.” Laurent Uberti President, CEO & Co-founder Case studies Across all business sectors from banking and financial services to travel and hospitality, we partner with our clients to overcome their unique customer experience challenges and help them realize tangible results. Select one or more posts to update this view. CX insights View all Blog Customer experience for utilities: 4 ways to cut costs in the contact center With the rise of surging utility prices, utilities brands need innovative ways to cut costs… Blog 4 ways GenAI in healthcare improves patient experiences The healthcare industry has proven to be the perfect playground for the introduction of GenAI,… Blog 5 questions you need to ask every potential CX delivery provider From lowering the cost to serve to increasing customer lifetime value and boosting overall brand… Press Release Women in CX Partners with Foundever™ to Host Event in Stockholm Learn more Create connection. Value conversation. About Who we are Our culture Locations Leadership Environmental, Social & Governance (ESG) Contact center security Awards & recognition Industries Banking & financial services Crypto & Web3 Disruptors Government Healthcare Insurance Manufacturing Media Retail & e-commerce Technology Telecoms Travel & hospitality Utilities Services Back-office support Collections Trust & safety Customer care Sales & retention Technical support Solutions Artificial intelligence (AI) CX analytics CX strategy & design Experience orchestration Learning & development Metaverse as a CX channel Omnichannel CX Self-service Social media CX News Insights Create your best moments. Join the #FoundeverLife. Jobs near you Contact us Follow us Terms of use Manage your cookie preferences Privacy & Cookie Policies Global code of conduct & ethics Accessibility notice Sitemap All rights reserved Foundever™...